J.R.
Most? Maybe, but not all and not convincingly. In any case, this fuss was about far more than the book. I'm sorry you think the trouble was unnecessary, I disgree completely. Importnant lessons have been learned on all sides.
Leadership and authority are essentially about service, and no-one in red or green should ever forget that.
This was said with great respect to you J.R. - Did you know you and I joined KA within two months of each other, nine long years ago?